Privacy & Policy
Privacy & Policy
Taxi Geelong values customer privacy and focuses on protecting personal information shared while using our taxi transportation services. This Privacy Policy explains how we collect, use, store, and protect customer information during bookings, website visits, phone inquiries, and transportation services across Geelong.
By using Taxi Geelong services, customers agree to the practices explained within this Privacy Policy page.
Information We Collect
Taxi Geelong may collect personal information required for transportation bookings and customer support services including:
- Full Name
- Phone Number
- Email Address
- Pickup Location
- Drop-off Destination
- Booking Details
- Travel Requirements
- Customer Messages
This information helps our team manage bookings efficiently while improving customer service experiences.
How Information Is Used
Customer information is used only for transportation and communication purposes. Taxi Geelong may use collected information to:
- Confirm Bookings
- Provide Taxi Services
- Contact Customers
- Improve Customer Support
- Manage Travel Requests
- Respond To Inquiries
- Send Booking Updates
- Improve Website Performance
We focus on using customer information responsibly while maintaining safe and reliable transportation services across Geelong.
Information Protection
Taxi Geelong takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. Personal information shared through our website, booking forms, or phone communication remains securely managed within our service operations.
While we follow protective measures, customers should understand that internet communication may not always remain completely secure.
Third-Party Sharing
Taxi Geelong does not sell, trade, or rent customer personal information to outside companies or unrelated third parties. Information may only be shared when necessary for:
- Legal Requirements
- Booking Assistance
- Service Operations
- Safety Purposes
Any required information sharing remains limited and carefully managed.
Website Cookies
Our website may use cookies or basic tracking tools to improve browsing experiences and website functionality. Cookies help understand visitor activity, improve website performance, and provide smoother user experiences while browsing Taxi Geelong pages.
Customers may disable cookies through browser settings if preferred.
Booking Communication
Taxi Geelong may contact customers regarding booking confirmations, ride updates, pickup coordination, service support, or customer inquiries. Communication may happen through phone calls, emails, or messages related to transportation services.
We aim to provide quick responses and reliable communication support for every booking.
Customer Responsibility
Customers should provide accurate booking details and contact information while using Taxi Geelong services. Incorrect information may affect booking confirmation, pickup scheduling, or transportation service quality.
Passengers are encouraged to contact our team immediately if booking information requires updates or corrections.
Policy Updates
Taxi Geelong may update this Privacy Policy occasionally to reflect website improvements, service changes, or legal requirements. Updated policy details will remain available on this page for customer reference anytime.
Customers are encouraged to review this page regularly for any important updates regarding privacy practices.
Contact Information
Customers may contact Taxi Geelong anytime regarding questions, concerns, or requests related to privacy, bookings, or transportation services across Geelong.
Taxi Geelong remains committed to providing safe, reliable, and professional transportation services while respecting customer privacy and protecting personal information responsibly.